Privacy Policy

1. Information We Collect

When you submit a booking request or contact us, we collect personal information including your name, email address, phone number, pickup and drop-off locations, and trip details. We may also collect information about your vehicle preferences and special requests.

2. How We Use Your Information

We use your personal information to process booking requests, communicate with you about your reservations, provide customer service, send operational updates, and improve our services. We do not sell your personal information to third parties.

3. Information Sharing

We may share your information with our chauffeurs to fulfill your ride request, with service providers who assist our operations, and as required by law. All service providers are bound by confidentiality agreements.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and access controls.

5. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Booking records are retained for a minimum of 3 years for operational and legal purposes.

6. Your Rights

You have the right to access, correct, or delete your personal information. You may opt out of marketing communications at any time. To exercise these rights, contact us at quantumleapgroupllc@gmail.com or (206) 503-9035.

7. Cookies

Our website may use cookies and similar technologies to improve user experience, analyze traffic, and remember preferences. You can control cookies through your browser settings.

8. Contact

For questions about this privacy policy, contact Quantum Limo Service at quantumleapgroupllc@gmail.com, (206) 503-9035, or write to us at 3003 20th St Pl SW, Puyallup, WA 98373.